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Dealing with criticism

Negative Inquiry

Negative inquiry is active prompting of criticism in order to exhaust unproductive criticism enabling you to clarify the real issue.

Use it when you are being criticized for something which is not the real issue. This skill helps you uncover and deal with the hidden motives causing the other person to be critical and manipulative.

How to use negative inquiry:

1. Listen carefully
2. Use low, calm level voice
3. Do not deny or defend yourself
4. Prompt further criticism through questions
5. Do not use sarcasm in words or tone of voice
6. Be genuine in your questions and prompting or it will not work

Advantages:

1. It helps avoid manipulative criticism
2. It helps avoid counter-criticism by you
3. It improves communication
4. It clarifies the issue at hand

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Author
MoCoffee
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