Cineworld Unlimited card problems

[Mr Allen]

Above.

Just trying to book a movie for tomorrow afternoon on Cineworld, and I'm struggling to put in my Unlimited card details, it's black text on a black card!

Nigh on impossible to see even with both pairs of glasses.

Is there anything I can do?

And no, I am not getting better eye glasses, I am due for an eye test next month so I might get new ones then but I don't know.

 

[Judge]

Call them. Even if the issue boils down to only your eyesight they might still be of help.

My Unlimited Card won’t allow me to make a booking?

Please call the dedicated Unlimited Card Helpline on 0330 333 4444 who will happily check your account.

Latest Movies - New Films - 3D Movies | Cineworld Cinemas

 

[BraidedPony]

With black lettering on black background, you won't be the only caller they will get today!
Good luck.
Second best to calling would be to use a bright light and a magnifying glass (this is what I have to do sometimes).

 

[Nervous Rex]

Try pointing a smartphone camera at it - try different angles and zoom.

When you can read it, write it down, then put it on a sticker on the card, in a more legible format.

 

[Mr Allen]

We sorted it, Dad put some Talc on the card and it brought out the numbers.

Just got back from the movie.