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This is one of the reasons this forum is better than others.The least we can do as staff is keep an eye out and reprimand and/or ban members that are hostile towards a specific member and/or post hurtful comments about specific members.
I guess ignoring her isn't something we can do, but we can, as staff keep an eye out. Furthermore, if you feel she is causing a lot of problems, don't hesitate to contact any of the moderators.