@WhitewaterWoman, I don’t know where you’re at with this, but I think
@Outdated was onto something. From the picture, the socket is recessed close to half an inch back. The active sockets look to be about half an inch up from the “shelf” formed by the recessing. But looking at the plug, the active pins look to be over an inch from where the cable could “flex” around the bend. I cannot see how that plug could reliably be seated in that socket. In short, installation of the socket is poorly bodged for that plug. It might connect somehow, just, if forced, but I wouldn’t rely on it. The socket needs to be properly installed, flush with the external wall. In Australia that is a job that must be mandatorily carried out by a licensed electrician, due to a potential risk of fire if not done properly (which leaves the homeowner vicariously liable for potential injury or death in perpetuity.)
Any repair/relocation of the socket is a basic matter of pulling it forward and properly fastening it in the wall aperture flush with the wall outer surface. An electrician would know to do this work with power disabled on the relevant circuit.