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Well, I do have MS Security Essentials running since I figured Malwarebytes protected from things that the other didn't. At least that's what I was led to believe. I never had problems with it before until a couple updates ago.
I'll look into that "bad pool header" thing, but what you said about running the two programs together makes sense.
I was able to do that, but what I found made no sense to me. It was "geek speak" way above my abilities. There were several suggestions made that had I tried them I'm confident that my machine and I would have both melted down.
Okay, I'm getting closer . . . I think. I figured out how to find the event log. This is what I got. I have no idea what it means:
If I had a copy of the OS I'd reinstall it. That's what I had to do monthly with Windows ME; remember that travesty? Unfortunately, since this machine is "pre-owned," I bought it already loaded with all the software. It has behaved itself today, so I'll wait and see what happens. It seems like there's a series of events that take place before the blue screen of death happens, so I need to mindful the next time it does.
My previous machine was an XP 32-bit, which had all the disks. However, the motherboard went south and I needed another machine fast. The one I bought is Windows 7, 64-bit, but it came with no disks. It was "pre-owned." That also caused another problem, because I had to buy new peripherals since all the others would not work on the new machine. Frankly, I hate computers. It's impossible to keep up with the technology without spending a ton of money and then it takes too much effort to learn something that is outdated by the time you get it home.
Based on what you've said, I would uninstall Chrome completely. If it's on your machine, some of it will get loaded at startup even if you don't open Chrome (so Google can track you).Okay, I think I have narrowed it down. I've followed the advice, checked the various things that were recommended to be checked, but found nothing. That is to say, found nothing that made any sense.
Since I've been having difficulties I've been using Firefox. Last night I switched over to Chrome since some sites do run better in Chrome. It wasn't a minute and a page transition before the Blue screen of Death hit. I am now convinced that Google Chrome is the problem, as it seems that the BSD occurs whenever Chrome is open; it has not happened with Firefox.
So, based on this latest revelation, should I completely remove Chrome and start over or just leave Chrome off since my machine obviously has a problem, with it?