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How taking into account different styles of communication can help to resolve conflicts

Rachie

Well-Known Member
V.I.P Member
Hi everyone, this post is universal to anyone. I did this topic when I was studying and I really liked it about conflict resolution. Different countries can have different styles of communication which we need to know to help resolve conflicts. This is about how taking culture into account can help resolve conflicts. I wonder do you have any thoughts. I edited my essay heavily here to get to the essential bits of this topic and tried to make it read not as such.

Have you had any experience or thoughts on the topic. Like some people have different ways they like to be greeted in communication and many autistics do as well so we should be affinity with this topic.

Your thoughts and I will post the stripped version below.

This blog post is about how taking into account of culture can help to resolve conflicts. Kevin Avruch states that increasingly in the field of conflict resolution that culture matters when it comes to resolving conflicts. To apply western standards of conflict resolution to some disputes that are not in the North can result in failure. Western models of conflict resolution are often left wanting when these models are utilised in more traditional cultures that do not have western values or in cases that arise because of some specific cultural issues. In this blog post I will argue that taking culture into account matters when it comes to resolving some conflicts in society that do not come from the North especially.

In this blog post I will critically examine what it is exactly that culture means and how it works. I will also examine what exactly the western model of conflict resolution is so to make clear just how much this approach can vary when compared to other cultural approaches in this blog post. I will show by putting culture into the frame can call for an alternative model of conflict resolution that differs from the western model. We need to take account which style of mediation may be useful when resolving conflicts especially when those involved may be not traditional and Western.


Culture definition

In conflict resolution culture can be defined as ”Culture, consists of the derivatives of experience, more or less organized, learned or created by individuals of a population, including those images or encodements and their interpretations (meanings) transmitted from past generations, from contemporaries or formed by individuals themselves”(Avruch 1991). Such a definition of culture moves us away from the idea of culture being static and such a definition expands the scope of what we consider culture to be and what it includes. Culture is just not about people that share the same ethnic or racial background and it is a mistake to think in such a way as culture goes further than that to embrace all of our social groupings so yes it can include religious groupings and this is an area that I shall look at more closely in this blog post.

Culture is a psychological and social construction. To some people their faith is central and underpins all that they do but to other people from the same background faith may not be so important. Some people like me can be in multiple cultures but these multiple cultures do not fix their identity and neither do they have to define my culture. This demonstrates that culture is not fixed. To lecturers like William Zartman culture does not matter when it comes to resolving conflicts in conflict resolution (Ramsbotham,Woodhouse,Miall 2005).

A different approach is needed in some countries

Different countries may demand different styles of communication and resolution. Communication matters and if you cannot communicate with people effectively then the chances of success in any kind of negotiation will be very slim. Raymond Cohen has pointed out that negotiators tend to be more conscious of the impact of culture when talks fail then when they succeed (Cohen 1992). This is something that we should try to prevent. Also attempting to ignore local cultures customs and norms fails in taking the complexity of culture seriously and how it is internalised by some people.

High context and low context cultures

There are also high context and low context cultures which at times may need different forms of communication tools to resolve conflict. China is a high context culture and there form of communication style is typically more non verbal and based on shared understanding and gestures such as eye contact, facial expressions and the use of body language which may carry significant weight in reaching effective communicating in this country. Low context cultures prize more direct and specific verbal communication when communicating. England is an example of a low context culture. Indirect communication is used more in traditional cultures which is often less direct in operation. Cultural differences in communication may call for a need of increased cultural awareness, education,
and immersion in the respective cultures to achieve effective communication to work towards
achieving peace.

Emic and Ethic cultures

Some traditional cultures are more emic (insider culture/member orientated to resolve) in nature and Western approaches are more etic (more led by outside observers who tend to prefer the more “formal process” and “specialist role” and intervention through a structured setting (Ausburger 1992) to resolve these conflicts. These approaches may be used to guide them.

Negotiators and mediators can draw on a repertoire of approaches according to the need and subject matter. Direct communication which uses confrontation, face to face negotiation, directness and frankness in stating demands are also seen as prized in western conflict models.


Emic approaches as said are more actor-centred and are more typically used in traditional cultures. Both of these approaches have their strengths and weaknesses. I tend to agree with Raymond Cohen here that “Although, we tend to think of nations conforming to a fixed negotiating style, we should again beware of viewing the question deterministically. The Western model of conflict resolution is often more etic in nature. An ethic approach is based on an analyst centred objective and approach is transcultural (Avruch 1991).


To Mohammed Abu Nimer in his article “Conflict Resolution Approaches: Western and Middle Eastern Lessons and Possibilities, face to face negotiation is important in western style conflict resolution (Nimer). David Ausburger notes that confrontation, directness, frankness in stating demands are also seen as prized in western conflict resolution models (Ausburger 1992). Western models often call for a direct method of action and they are usually more interpersonal and formal in nature. Negotiation plays a central part in conflict resolution. We should take account which style may be useful when resolving conflicts especially when those involved may be not traditional and Western.

To negotiate and mediate a dispute and not give courtesy to these differences when they are involved sometimes may lead to a protracted longer mediation period and also the potential for the mediation to collapse because of a communication breakdown between the two parties due partly to a lack of common respect and courtesy.

We are all different as people as well and myself with autism and my values I do not like people to get very close to me who I do not know and sometimes not without asking just putting their hands on my body. Let us be aware of individuality as well. Getting consent helps and I am ok usually with my hands being touched.

Summing up

In this blog post I have demonstrated how western models of conflict resolution are not universally applicable to every conflict resolution situation. Negotiation styles can vary in different cultures. I have shown how taking culture putting culture into the picture can matter and potentially help to resolve some conflicts. What is needed is to determine what form of resolution will work best. Culture matters and increasingly so in the global world that we live in today.
 
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Interesting thoughts, I appreciate you sharing them ...I suspect there was a lot more to this that, as you said, you edited out to focus on your main points.

I am unclear and curious as to why this is posted in "religion"? (And raise the question both because of curiosity and because discussions of conflict resolution could be valuable to everyone on the site, including to people who are firmly a-religious, in every single section of the forums, and might be a beneficial thing for us all to consider more often)

My guesses are:

Religion is a part of culture;

There is, has been, and continues to be a lot of conflict in the world that directly or indirectly involves religious beliefs or religious affiliations -- including some that began with religious associations or beliefs but have expanded or shifted such that an outsider without any knowledge of the history of a long-standing conflict might not see any religious element(/s) at all;

Religion/religious beliefs is/are often involved in the formation of individual and group ethics and morality;

Religion/religious beliefs is/are often involved in the formation and evolution of all kinds of cultural practices that may not seem, at the surface, to have anything to do with spirituality.

Random thoughts:

I was unaware that some people conflated "culture" with "race"/"ethnicity" - that is extremely surprising.

Culture is a tricky thing to clearly define and pin down, because it is so incredibly complex and exists on so many levels and in so many forms, and because like language (which can be considered a part of culture and a distinct thing separate from culture or shared across cultures) -- at least those we encounter in current times, in active use -- it is, in a manner of speaking, a "living" thing in the sense of being actively used and in a constant state of evolution -- 100 years from now many words in English dialects all over the world will likely have disappeared from common use while many new words that don't exist today will likely have been added, and pronounciations of certain words and whole accents in various places will have changed. The same will likely happen with cultural practices that have nothing to do with spoken/written language.

Cultural differences at the level of "subcultures" within an overarching culture in a single geographical area that could be as small as a single city can be significant -- potentially as significant as cultural differences between nations.

Culture can be associated with/determined by all kinds of things besides geographical location of residence or birth, nationality or religious affiliation - can also be associated with or defined by socio-economic class, by political beliefs, by specific interest or recreational activity, by age group.

I have always believed the most important part of conflict resolution or any negotiation is perspective taking, as you discuss, and a combination of finding common ground and mutual goals and finding a way to accept or allow for differences between the parties -- as you also discuss, since respecting and overtly showing respect for particular needs the other party has that you don't goes a long way to showing goodwill and desire to compromise and collaborate.
 
Thank you for your thoughts the_tortoise.

I guess this could fit in general to and politics but I haven’t seen such a forum. I just put it in here as it can be useful in resolving some disputes local or national and may be helpful in helping to resolve disputes involving religion to. It was 3,700 words and over 2,000 was edited out. I like reading about the different styles of communication and looked into it last year as well.

It might also be helpful on a forum helping each of us to be aware of each other’s differences as well.

I may return, but I wanted to say first why I posted it in this forum. Non religious debate can happen in this forum to especially if it helps to resolve some conflicts in the world. Trying to be peaceful is at the heart of most religions in the world and is a principle in many.

I posted this last year on a post that detoured that I posted on something else. If people may want to look at any of the below links.

With autism the sensory can make some not want to be touched etc.

What I found last year on this subject-

Indirect style versus direct different

The different cultural norms result in distinctive ways of communication, where Chinese preferring a more indirect and context-based approach while English speakers tend to communicate more directly and sequentially. Cultural differences in Chinese-English communication require increased cultural awareness, education, and immersion in the respective cultures to achieve effective communication strategies that navigate the challenges presented by cultural difference

https://www.atlantis-press.com/article/125996221.pdf

Nonverbal behaviors in Chinese Communication

Simple Explanations below

Chinese Communication Style with Catherine Xiang - LID Publishing

https://link.springer.com/content/pdf/10.1007/s10919-024-00454-z.pdf

https://www.researchgate.net/public...A_Case_Study_of_Chinese_and_English_Greetings

https://www.davidpublisher.com/Public/uploads/Contribute/58aa9a219b942.pdf
 
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Thanks for your response @Rachie, I hope you didn't take what I said as disapproval of your choice - it really was mostly curiosity

Plus my thought (that, in retrospect, I didn't communicate very well at all) that people who are not interested in discussing religion but would be very interested in reading your
thoughts about conflict resolution and sharing their own -- they might miss out on your post and on discussing this with you and others because it is posted in the Religion section; I was just suggesting you might reach a wider audience here if you posted it in a forum that is less likely to be avoided by the non-religious. But I could be 100% mistaken in that thought, and it may be nobody avoids the religion section.
 

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