Above.
Following phone call to Sky about a technical issue with my box at the Flat earlier this week, they told me that because I have been a loyal Sky customer for 15 years, I am now entitled to a free VIP account which has rewards such as a free Sky Q box, free sports tickets and other stuff.
Anyway, I tried to log into my Sky account on the website and it won't accept the details I remember from several years ago when I first signed up.
I tried to retrieve the username and password but they are not registered to my Gmail account, possibly an old email address I don't have access to any more such as Plusnet or an old Hotmail account.
I tried to ring Sky yesterday to discuss the issue but I was just on hold all the time, so after about 15 minutes on hold I gave up.
Is there anything I can do online to retrieve my details? I am aware of Google and Sky.com, and I have downloaded the My Sky app on my phone.
Following phone call to Sky about a technical issue with my box at the Flat earlier this week, they told me that because I have been a loyal Sky customer for 15 years, I am now entitled to a free VIP account which has rewards such as a free Sky Q box, free sports tickets and other stuff.
Anyway, I tried to log into my Sky account on the website and it won't accept the details I remember from several years ago when I first signed up.
I tried to retrieve the username and password but they are not registered to my Gmail account, possibly an old email address I don't have access to any more such as Plusnet or an old Hotmail account.
I tried to ring Sky yesterday to discuss the issue but I was just on hold all the time, so after about 15 minutes on hold I gave up.
Is there anything I can do online to retrieve my details? I am aware of Google and Sky.com, and I have downloaded the My Sky app on my phone.
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