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Metalhead

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  • I am now convinced that Uber hates their customer base.
    Princess Viola
    Princess Viola
    My card got banned from Uber (well Uber Eats) a few years ago and I 100% bet if I were to contact their customer service right now, they'd still insist that there's no ban on the card from their end, so it must be my bank blocking it (and I have called my credit union and there's no block on their end)

    Doesn't stop them from constantly sending me emails asking me to come back to Uber Eats though.
    L
    Luca
    I don’t have anything nice to say about Uber, I’m kind of terrified of rideshare services and taxis, but the few times I used Uber I either had drivers that were shady, or talked my ear off. I had one nice one. It also made me uncomfortable that they were always men because I was usually by myself and drunk.
    Going to a concert tomorrow night in downtown Tacoma. Forget Uber, I will be taking Lyft home instead. I plan an a nice sober evening out.
    I just completed a back and forth email with Uber, and they keep on referring me to their terms and services page instead of giving me a straight answer as to why my account is locked. As far as I can tell, I violated none of those terms. All I did with them was try to make a single order on Uber Eats. Their refusal to tell me why my account is locked says a lot about them:
    Rodafina
    Rodafina
    Sounds annoying. I think the email exchanges are typically with robots that try to sound like people, but they are not real people.
    Rodafina
    Rodafina
    ^ no offense to robots, because robots are cool. I guess they’re probably bots, not robots.
    Metalhead
    Metalhead
    Of course, I doubt I am talking to actual human beings on the other end. They also do not have a customer service phone line by design. They have a phone line for drivers but nothing for customers. This is the most anti-customer business I have ever encountered.
    I seriously need some help.
    Aspychata
    Aspychata
    You can pm me. Do you have a therapist to call tomorrow?
    Rodafina
    Rodafina
    You can get it. Keep trying. Knowing you need help is a huge hurdle, getting it is simply one small step at a time away from the despair you are feeling right now.
    Markness
    Markness
    I hope you can get it.
    Nothing is pleasurable for me anymore.
    L
    Luca
    It's okay to ask for help. A lot of us want to help you.
    Rodafina
    Rodafina
    I understand. I think many of us understand. We are here to be your cheerleaders.
    Kisa the tea
    Kisa the tea
    Bunny cheerleader ready and waiting to support and listen to you!

    NwHKS62Jt2JWnolnRyaVmMZD0jQouAHdtOHApajdAJ8.jpg
    Looking at the abyss can feel so comforting sometimes.
    Rodafina
    Rodafina
    Looking at it and considering it is, indeed, comforting. But falling into it is not. Don’t get too close to it.
    20 years ago I was living my dream life. Expenses were less back then, and I could live off SSDI and focus all of my time on my film criticism website. And I was weak enough to let my family bully me into shutting it down. I am a joke, and the punchline sucks.
    Things hurt a lot more without intoxicants in my system. I am abstaining, but I feel like throwing in the towel.
    Rodafina
    Rodafina
    I am abstaining

    This is the key to your message. Abstaining during the happy times is easy enough, but it is now, when things are difficult, that abstaining is the most important thing.
    I am little more than a bother. My neediness is inexcusable. My place is here, in my house, alone. I complained long enough. Complaining is all I can do right.
    Uber sucks. They locked my account and told me I violated their terms without telling me what I did, then they told me the $150 gift card balance was lost to me forever. This is petty theft. And this was when I tried to make my first transaction with them today.
    Metalhead
    Metalhead
    I had the same phone number for the last seven years.
    Misery
    Misery
    Yeah, that's really awful of them. Is there anything at all you can do to fight it?
    Metalhead
    Metalhead
    I filed a complaint with the Better Business Bureau. That was the only option I had left against this.
    Deep in depression and feeling like ordering some whisky considering that I just might have lost the entirety of an Uber gift card just now.
    Rodafina
    Rodafina
    Your sobriety is worth way more than 150 bucks. Hang in there.
    Kisa the tea
    Kisa the tea
    You're stronger than alcohol. We all believe in you!
    Just tried making my first Uber Eats order, and it gets flagged as fraud. And of course they have no phone number I can call to see why.
    I feel like eating wings today. Wings are not the healthiest food in the world. Why am I not attracted to raw veggies as much as I am to chicken wings?
    Tony Ramirez
    Tony Ramirez
    I know. I should cut back on chicken wings, but I just love them. Especially with blue cheese dressing. But I try to limit it to only once a week.
    tree
    tree
    When I was little, I felt sorry for my grandma.
    If there was chicken for Sunday dinner, she always ended up with the wings.
    It looked to me that everybody else got the good parts and she got the
    leftovers.
    I feel like going to Popeye’s and buying a spicy chicken sandwich. Who cares to join me on this lovely venture?
    Aspychata
    Aspychata
    The Popeye's went out of business five mins from me. However a Panda opened, (sodium heaven), can l grab noodles there?
    Rodafina
    Rodafina
    I thought Popeye was into spinach and cigars.
    Got sent home from jury duty today, I expect to be called back in tomorrow. This is a a lame week for me.
    tree
    tree
    You're accepted for jury duty?
    Forest Cat
    Forest Cat
    Is it like in the movies, so you're not allowed to talk about the case?
    Metalhead
    Metalhead
    Pretty much not allowed to talk about cases. I really do not want to be a juror, though. Unless I get the rare case where a dirty cop was caught soliciting hookers and pimping them out. Then I would call for the death penalty and get kicked off the jury.
    I only got one hour of sleep last night, and I refuse to caffeinate myself to get through the work shift. This is lame.
    Judge
    Judge
    Yep, it's a tough act to follow when you know another hit of caffeine will probably make things worse in the long run. I felt "there" just this morning. Opting for hot cider than a good dose of coffee. Knowing for a third night in a row that I'll probably crash around 10pm.
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